Shipping Policy

Thank you for visiting and shopping at Rad Rides by Troy INC. The following terms and conditions constitute our shipping policy.

Domestic Shipping Policy

All orders are processed in 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If there is any significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates and Delivery Estimates

Shipping charges for your orders will be calculated and displayed at checkout.

Shipping method UPS Ground
Cost calculated
Estimated delivery time is 3-5 business days

Shipping method UPS Express
Cost Calculated
Estimated 1-3 days based on express option chosen
Overnight delivery is only available on orders in the continental United States.
Delivery delays can occur

Shipment Confirmation and Order Tracking

You will receive a confirmation email once your order has shipped containing your tracking number.

Customs, Duties and Taxes

Rad Rides by Troy, INC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)


Rad Rides By Troy INC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipper to file a claim. Please save all packing materials and damaged goods before filing the claim.

Contact US

If you have any questions about this Shipping Policy, You can contact us: By sending us an email: or

24 E. 3rd Street
Manteno, IL 60950

Tel: 815 468 2590

Monday - Friday
8 AM - 5 PM

Closed on Major Holidays

Rad Rides by Troy was established in 1995 as a father and son business that has grown to become one of America’s top automotive shops over the past 18 years.

Along the way Troy Trepanier has become a team builder.  From the close-knit pack of fabricators, mechanics, painters and machinists that make up the company… to the essential partnerships he has forged with some of the industry’s leading suppliers.

Today, Rad Rides by Troy is one of the most well known and respected names in the business.

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